Junior Loan Officer Job at West Capital Lending, Tempe, AZ

  • West Capital Lending
  • Tempe, AZ

Job Description

About West Capital Lending

We are a leading financial institution dedicated to providing exceptional service and innovative solutions to our clients. Our mission is to empower individuals and businesses to achieve their financial goals through personalized support and expert guidance. We foster a culture of integrity, collaboration, and continuous improvement.

About the Role

The Customer Lending Representative (CLR) is an entry-level opportunity designed for motivated individuals looking to build a long-term career in the mortgage industry. Through hands-on training, one-on-one mentorship from experienced Mortgage Loan Officers, and a clearly defined career path, you'll develop the skills and knowledge needed to grow into a licensed Mortgage Loan Officer. We're looking for someone who is eager to learn, enjoys helping people, has strong customer service skills, and is willing to work hard to build a successful career. No mortgage experience is required—we invest in training the right people. As a CLR, you'll play a crucial role in assisting clients throughout the beginning stages of the loan process while gaining valuable industry experience in a fast-paced, team-oriented environment.

Responsibilities

  • Handle a high volume of inbound and outbound calls to connect with prospective borrowers
  • Follow a structured call script to understand borrower goals and determine eligibility
  • Ask qualifying questions to identify high-intent prospects for mortgage purchase or refinance needs
  • Build rapport with potential borrowers to establish trust and professionalism
  • Schedule appointments and transfer qualified prospects to licensed Loan Officers in real time
  • Maintain accurate, detailed, and timely notes within CRM systems

Required Skills

  • Strong communication and interpersonal skills
  • Excellent customer service mindset with a passion for helping others
  • Detail-oriented with strong organizational abilities
  • Self-motivated, coachable, and eager to learn
  • Strong work ethic and desire to build a long-term career in sales and mortgage lending

Preferred Skills

  • Previous customer service, hospitality, retail, call center, banking, or sales experience
  • Experience working in a fast-paced, goal-oriented environment
  • Familiarity with loan processing software is a plus but not required

Equal Opportunity Statement

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

Job Tags

Full time

Similar Jobs

Alpha Management Company

On-Site Property Manager Job at Alpha Management Company

 ...Job Description Job Description Position Summary We are seeking a Part-time, On-Site Property Manager for our Project Based Section 8 affordable properties located throughout the greater Los Angeles area. Responsibilities/Job Duties Clean and maintain... 

Impellam NA Support Services - Australia

Associate Sourcing Specialist Job at Impellam NA Support Services - Australia

 ...schedules and operational needs. Key responsibilities Assist in executing the sourcing process for assigned areas Support bid analysis, supplier selection, and contract award recommendations Conduct simple negotiations and execute purchase orders Work with... 

American Oncology Network LLC

Clinical Research Coordinator Job at American Oncology Network LLC

## Clinical Research CoordinatorApply: US-FL-Naples: Full time: Posted Yesterday: JR7417**Location:**Florida Oncology and Hematology**Hiring...  ...of the Principal Investigator. The Clinical Research Coordinator I (non-RN) is responsible for the overall successful implementation... 

HNTB

Project Manager - Traffic Job at HNTB

 ...We're Looking ForHNTB is seeking a dynamic and entrepreneurial traffic engineering leader who is eager to help build a growing team...  ...microsimulation, and real-time operational strategies.In this role, you'll manage projects through their full lifecycle, from shaping proposals... 

International SOS

Offshore Paramedic Job at International SOS

Floating Onshore/Offshore Paramedic International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients' employees first and this...