Junior Loan Officer Job at West Capital Lending, Tempe, AZ

  • West Capital Lending
  • Tempe, AZ

Job Description

Job Description

About West Capital Lending

\n

We are a leading financial institution dedicated to providing exceptional service and innovative solutions to our clients. Our mission is to empower individuals and businesses to achieve their financial goals through personalized support and expert guidance. We foster a culture of integrity, collaboration, and continuous improvement.

\n

\n

\n

\n

About the Role

\n

The Customer Lending Representative (CLR) is an entry-level opportunity designed for motivated individuals looking to build a long-term career in the mortgage industry. Through hands-on training, one-on-one mentorship from experienced Mortgage Loan Officers, and a clearly defined career path, you'll develop the skills and knowledge needed to grow into a licensed Mortgage Loan Officer. We're looking for someone who is eager to learn, enjoys helping people, has strong customer service skills, and is willing to work hard to build a successful career. No mortgage experience is required—we invest in training the right people. As a CLR, you'll play a crucial role in assisting clients throughout the beginning stages of the loan process while gaining valuable industry experience in a fast-paced, team-oriented environment.

\n

\n

Responsibilities

\n
    \n
  • Handle a high volume of inbound and outbound calls to connect with prospective borrowers
  • \n
  • Follow a structured call script to understand borrower goals and determine eligibility
  • \n
  • Ask qualifying questions to identify high-intent prospects for mortgage purchase or refinance needs
  • \n
  • Build rapport with potential borrowers to establish trust and professionalism
  • \n
  • Schedule appointments and transfer qualified prospects to licensed Loan Officers in real time
  • \n
  • Maintain accurate, detailed, and timely notes within CRM systems
  • \n
\n

\n

Required Skills

\n
    \n
  • Strong communication and interpersonal skills
  • \n
  • Excellent customer service mindset with a passion for helping others
  • \n
  • Detail-oriented with strong organizational abilities
  • \n
  • Self-motivated, coachable, and eager to learn
  • \n
  • Strong work ethic and desire to build a long-term career in sales and mortgage lending
  • \n
\n

\n

Preferred Skills

\n
    \n
  • Previous customer service, hospitality, retail, call center, banking, or sales experience
  • \n
  • Experience working in a fast-paced, goal-oriented environment
  • \n
  • Familiarity with loan processing software is a plus but not required
  • \n
\n

\n

Equal Opportunity Statement

\n

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

Job Tags

Similar Jobs

Wells Fargo

Vice President, Commodities COO Job at Wells Fargo

 ...institutional clients. We focus on our clients' overall financial needs, with consideration and respect for their total relationship with Wells Fargo.The Chief Operating Office (COO) supports the business by delivering platforms, processes and systems across a wide range of... 

Opal Hotels Group

Executive Housekeeper Job at Opal Hotels Group

 ...Executive HousekeeperDepartment HousekeepingReports to Facilities Manager / General ManagerWhat's the job?As Executive Housekeeper, you'll properly and efficiently perform and oversee all housekeeping duties to make sure our rooms and suites are always 'fresh and... 

Clear Companies

Electrician's Helper Job at Clear Companies

 ...Job Description Job Description Position Summary The Electrical Helper / Apprentice Electrician supports Foremen and licensed electricians in the installation, maintenance, and repair of electrical systems for industrial and commercial projects. This position assists... 

Global Guardian

Part-Time Residential Security Agent Job at Global Guardian

 ...Residential Security AgentGlobal Guardian protects and delivers employees and families from...  ...organization.The Residential Security Agent will provide a client with static residential...  ...to maintain composure with authorities, executives, clients, staff, and the public under... 

R365hire

Scooter's Coffee - Barista Job at R365hire

 ...drinksFree specialty drink on shiftFree all you want brewed coffee on shiftFlexible scheduleBring your passion, purpose, and talent...  ...amazing experiencesone customer and one cup at a time. As a Barista, you'll create memorable customer experiences while crafting quality...